Azlyne provides a 30-day return period, which begins on the date your order is delivered.
Returned items must be in unused and unworn condition, with all original tags attached and in the original packaging. A valid proof of purchase is required when submitting a return request.
To request a return, please contact us by email at service@azlyne.com. Once your request is reviewed and approved, we will send you instructions along with the designated return address.
Please be aware that items returned without prior approval will not be accepted. For any questions related to returns, you may reach us at service@azlyne.com.
Some items are not eligible for return, including made-to-order or personalized products, underwear, rush order items, discounted items, and gift cards. If you are unsure whether your purchase qualifies, please contact us before initiating a return.
For faster processing, we recommend completing a return for the original item first. After approval, a new order may be placed for the replacement item.
After we receive and inspect the returned item, we will notify you of the outcome. Approved refunds will be issued to the original payment method within 10 business days. Please note that banks or payment providers may require additional time to complete the transaction.
If your refund has not been received within 15 business days following approval, please contact us at service@azlyne.com for assistance.
Company Name:
Lu'an Jinyisha Wedding Dress Co., Ltd.
Address:
Guantang Group, Xuji Village, Xuji Town,
Yu’an District, Lu’an City, Anhui, 237141,
China
Email: service@azlyne.com
Phone: +86-15358433409
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