Contact Us

Azlyne operates under Lu'an Jinyisha Wedding Dress Co., Ltd., based in Anhui, China. We provide international shipping and online customer support for customers worldwide.

We offer a 30-day return period starting from the date you receive your item. Returned items must be unworn, unused, and in their original packaging with all tags attached. Proof of purchase is required.

Estimated delivery times vary by shipping method and destination:

• Standard Shipping (USA): approximately 5–7 business days

• Standard Shipping (International): approximately 10–20 business days

• Express Shipping (USA): approximately 2–3 business days

• Economic Shipping (USA): approximately 7–10 business days

Actual delivery times may vary due to factors such as destination, weather, or carrier conditions.

Once your order has been shipped, a tracking number will be sent to your email. You can use this number to check the shipment status through the carrier’s tracking system.

To request a return, please contact us at service@azlyne.com. After your request is reviewed and approved, we will provide the designated return address and further instructions. Returns sent without prior authorization will not be accepted.