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      FAQs

      1. Where is Azlyne located?

      Azlyne operates under Lu'an Jinyisha Wedding Dress Co., Ltd., based in Anhui, China. We provide international shipping and online customer support for customers worldwide.

      2. What is your return policy?

      We offer a 30-day return period starting from the date you receive your item. Returned items must be unworn, unused, and in their original packaging with all tags attached. Proof of purchase is required.

      3. How long does delivery take?

      Estimated delivery times vary by shipping method and destination:

      • Standard Shipping (USA): approximately 5–7 business days

      • Standard Shipping (International): approximately 10–20 business days

      • Express Shipping (USA): approximately 2–3 business days

      • Economic Shipping (USA): approximately 7–10 business days

      Actual delivery times may vary due to factors such as destination, weather, or carrier conditions.

      4. How can I track my order?

      Once your order has been shipped, a tracking number will be sent to your email. You can use this number to check the shipment status through the carrier’s tracking system.

      5. How do I request a return?

      To request a return, please contact us at service@azlyne.com. After your request is reviewed and approved, we will provide the designated return address and further instructions. Returns sent without prior authorization will not be accepted.

      AZLYNE

      Azlyne is an online dress brand offering a curated selection of bridesmaid dresses and formal dresses. Our collections are designed for weddings, formal events, and special occasions, with a focus on clean silhouettes, practical details, and everyday wearability.

      We work to provide clear product information, consistent styling, and a straightforward shopping experience. Azlyne aims to offer accessible options for customers looking for occasion dresses that suit a variety of events

      Policy

      Helps

      Business Address(Not for Return)

      Email: service@azlyne.com

      Phone: +86-15358433409

      Lu'an Jinyisha Wedding Dress Co., Ltd.

      Guantang Group, Xuji Village, Xuji Town, Yu’an District, Lu’an City, Anhui, 237141, CN

      © 2026 AZLYNE Copyright by Lu'an Jinyisha Wedding Dress Co., Ltd.

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